Listen, understand, achieve mutual loyalty
Everything starts with listening. Take the time to engage your employees, your teammates, in conversation. To quote the great Theodore Roosevelt, “People don’t care how much you know until they know how much you care.” In all relationships this is true, and nowhere is it truer than in a business. The role of a leader isn’t to just lead the vision of a company towards the company’s goals. It is also to guide your people towards their personal goals. Not only while they’re with your business, but in their career and life.