WEST DES MOINES, IOWA (May 18, 2017)–Businessolver, a leader in SaaS-based benefits administration technology, today released data that shows American workplaces severely lack empathy, even though a culture of empathy improves employee retention and productivity. The conclusions are from the 2017 Businessolver Workplace Empathy Monitor, an industry-first study of workplace empathy. Released today, the findings reveal that only 49 percent of U.S. employees rate organizations as empathetic. Further, 85 percent believe empathy is undervalued by U.S. businesses, a 5 percent increase from the 2016 data.
While empathy may be challenging to exhibit, business health depends on it, Businessolver