There’s so much talk about the difference between leaders and bosses, but the question in itself is flawed – it assumes that everyone in a management role falls into the same bucket. Fundamentally, the two concepts are different. Anyone, in any role, at any level in the organizational chart can be a leader, regardless of if they have people reporting to them or not. Managers, on the other hand, have direct reports in the official org chart. They’re responsible for the experience of the people reporting to them.
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