Accountability Isn’t About Putting Things in Writing

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I recently wrote an article titled, “5 Key Components of Any Successful Performance Management Process”. The article outlines how to use management involvement, goal setting, learning and development, feedback and coaching, and ongoing conversations to improve performance. I received a note about the article that I wanted to share.

We’re working to become a high-performance company by incorporating the ‘key components’ you wrote about into our leadership’s everyday behaviors, which in turn, will drive performance and desired behaviors. However, the crux of the situation is my senior leadership wants no formal documentation of conversations. Have you seen this executed

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