Training your team is an investment – and one well worth making. Employees who lack skills or knowledge are likely to struggle in a role they aren’t properly equipped for, causing demotivation, anxiety and underperformance.
But planning an effective staff training plan takes time and effort. It’s critical to understand each team member’s individual needs and to set training targets that match your business goals.
A good training plan isn’t just a job description – it should cover hard and soft skills:
Hard skills: technical skills that can be measured, such as the ability to use